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1. Initiating Returns & Exchange

RETURN & EXCHANGE POLICY “Applies to Online, Telephone and In-Store Equipment Purchases” Must Request Return Authorization First…

2. Domestic Returns

RETURN & EXCHANGE POLICY “Applies to Online, Telephone and In-Store Equipment Purchases” Request RMA within 14 calendar…

3. International Returns

RETURN & EXCHANGE POLICY “Applies to Online, Telephone and In-Store Equipment Purchases” Must Request RMA within 14…

4. Return Condition

RETURN & EXCHANGE POLICY “Applies to Online, Telephone and In-Store Equipment Purchases” Accepted Merchandise Condition Must Be…

5. Open-Box Products

RETURN & EXCHANGE POLICY “Applies to Online, Telephone and In-Store Equipment Purchases” Package Inspection Upon Receipt Opening…

6. Tested or Used Equipment

RETURN & EXCHANGE POLICY “Applies to Online, Telephone and In-Store Equipment Purchases” Product Testing To Determine Eligibility…

7. Restocking & Reconditioning

RETURN & EXCHANGE POLICY “Applies to Online, Telephone and In-Store Equipment Purchases” Products Returned In Materially Different…

9. Security-Sensitive Products

RETURN & EXCHANGE POLICY “Applies to Online, Telephone and In-Store Equipment Purchases” Item Returned Containing Customer-Specific Security…

10. Customer Data Before Return

RETURN & EXCHANGE POLICY “Applies to Online, Telephone and In-Store Equipment Purchases” Remove Personal & Confidential Information…

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