RETURN & EXCHANGE POLICY
“Applies to Online, Telephone and In-Store Equipment Purchases”
Must Request RMA within 14 calendar days of delivery, unless otherwise stated in writing.
After authorization, international customers may be permitted up to 45 calendar days to ship the merchandise back.
The applicable RMA instructions will state the return deadline.
International customers are generally responsible for return transportation, customs documentation, duties, taxes, brokerage expenses, and related costs unless an error attributable to UNIKCCTV caused the return.