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1. Initiating Returns & Exchange

RETURN & EXCHANGE POLICY

“Applies to Online, Telephone and In-Store Equipment Purchases”

Must Request Return Authorization First

All merchandise returns require prior UNIKCCTV authorization.

Customers may request an RMA by:

  • Logging into your UNIKCCTV customer account and submitting a return request; or
  • Contacting Customer Service.

Do not ship, mail, deliver, or drop off merchandise before authorization has been issued.

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