Contact Us


  • How Do I Return Or Exchange An Item?

    If you are not completely satisfied with a product upon receipt, we will exchange or credit your purchase. However, a returned merchandise authorization (“RMA”) is required before sending a product.

    And to request an RMA, you must login to your account and navigate to your order history to submit a request.

  • How Do I Find Out Information About Out Of Stock & Back-ordered Item Availability Time-line?

    We aim to always have the items you need when you need it. If for whatever reason an item is listed as out of stock, please double-check the availability listing to be sure we haven’t already provided an estimated restocking date. If you haven’t placed an order for the item in question, please call us at +1 708.841.8300

    Or email UnikCCTV.Com Customer Service at [email protected] to get a response within 24-hours

  • Does Accept International Orders?

    We ship around the globe. To obtain accurate shipping quote to your shipping destination, you must submit a valid shipping address along with Zip or Postal Code depending on your location.

    Real-time shipping quote will be provided based on your Cart Content weight along with your preferred delivery speed. Though your order may be subject to additional taxes, duties and/or fees [including customs clearance] charged by the destination country. Please contact the destination country’s customs office for more information.

  • How Soon Will I Receive My Order If Submitted Today?

    In most cases, domestic orders placed before 3PM CST (Central Standard Time) Monday-Thursday will ship that same day. On Fridays, orders must be placed before 2PM CST to ship same day.

    Others received after 2PM CST will be considered next day.


    Contacting UnikCCTV.Com

    If you have questions about In-store Product Pick-up, Sales / Custom Applications / Installation & Repair Consultations, Please feel free to visit our showroom or call us at:

    +1 708.841.8300 9:00AM ~ 5:00PM Mon ~ Fri


    Email UnikCCTV.Com Customer Service at [email protected]

    to get a response within 24-hour.

    UnikCCTV.Com Location Address:

    765 California Avenue,
    Dolton IL 60419-2217

    Email : [email protected] 

    Customer Service Hotline : 708-841-8300


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