RETURN & EXCHANGE POLICY
“Applies to Online, Telephone and In-Store Equipment Purchases”
Accepted Merchandise Condition Must Be In substantially complete and in reasonably resalable condition.
Returned merchandise should be substantially complete and in reasonably resalable condition unless the return involves a verified covered defect or UNIKCCTV fulfillment error.
Where applicable, returns should include:
- Equipment;
- Power supplies;
- Cables;
- Connectors;
- Antennas;
- Mounting hardware;
- Keys;
- Cards;
- Remotes;
- Manuals;
- Accessories; and
- Original packaging where reasonably available.