7. Restocking & Reconditioning

Products Returned In Materially Different Condition

Eligible merchandise returned in materially different condition may be subject to a restocking or reconditioning charge of up to 33%.

Deductions may apply for:

• Missing accessories;
• Missing components;
• Damaged packaging;
• Scratches or blemishes;
• Excessive signs of use;
• Missing hardware;
• Missing keys/cards/remotes;
• Cleaning;
• Testing;
• Resetting;
• Reprogramming;
• Repackaging; or
• Other necessary reconditioning.

Minor deficiencies do not automatically require rejection of a return. Materially incomplete or severely damaged products may be rejected entirely.

Non-returnable does not automatically mean non-warrantable. Installed, programmed, special-order, or otherwise non-returnable merchandise may still qualify for warranty remedies if a verified covered defect exists.