Dual-Way Communication Window Intercom – Full Duplex Hands-Free Counter System with Mute Control & 15″ Gooseneck Microphone
The ZDL-SR5 Dual-way Communication Window Intercom is a professional-grade system designed for clear, barrier-protected conversations in banks, ticket booths, pharmacies, customer service windows, and government counters. Featuring true full-duplex hands-free communication, both staff and customers can talk and listen simultaneously without interference, creating a natural conversation flow.
The master station is built from a combination of aluminum alloy and rugged durable plastic, ensuring strength and reliability in high-traffic environments. It includes a 3-watt built-in speaker, high-gain low-noise microphone, and an adjustable 15-inch gooseneck microphone for crisp and accurate operator voice pickup. A mute function is built into both the master and customer sub-station, providing privacy and control when needed.
Features 3-watt built-in speaker, high-gain low-noise microphone, and an adjustable 15-inch gooseneck microphone for crisp and accurate operator voice pickup.
The customer sub-station features a compact 2.5-inch hands-free speaker with integrated microphone, designed for clear voice transmission while taking up minimal counter space.
Setup is effortless—no permanent installation is required. Simply connect the 6-foot audio cable from the sub-station to the master unit’s extension input, and the system is ready to operate in minutes. The master station powers and drives the customer sub-station, simplifying deployment.
For security or compliance purposes, the master station includes a dedicated auxiliary voice recording output, allowing connection to an external recorder. With its compact form factor, rugged construction, and easy plug-and-play installation, this system is ideal for environments where secure, reliable, and professional counter communication is essential.
Key Features
-
- Full Duplex Hands-Free Communication – Both sides can talk and listen at the same time.
- Mute Control – Built-in mute for both master and sub-stations ensures privacy when needed.
- Durable Construction – Master station made with aluminum alloy + rigid plastic for strength and longevity.
- Operator Master Station – Compact design with 3W built-in speaker, high-gain mic, and 15″ flexible gooseneck microphone.
- Customer Sub-Station – Slim 2.5-inch speaker with integrated microphone for space-saving counter placement.
- Independent Volume Controls – Separate adjustments for master and customer speakers and microphones.
- Plug-and-Play Setup – No installation required; connects in minutes with 6-foot audio jack cable.
- Power & Audio from Master Unit – Sub-station requires no external power source.
- Auxiliary Recording Output – Connect to external recorder for monitoring, logging, or compliance.
- Universal Power Supply – Operates worldwide with included 12V 1A adapter.
Application Scope
-
- Master Station Dimensions: H 1.5″ × W 6.0″ × L 3.5″
- Sub-Station Dimensions: H 2.5″ × W 2.5″ × T 0.7″
- Master Station Material: Aluminum alloy + rugged plastic
- Sub-Station Material: Rigid plastic
- Master Speaker Power: 3 Watts
- Microphones: High-gain low-noise mic + 15″ gooseneck microphone
- Mute Control: Built-in mute function for both master and sub-station
- Customer Sub-Speaker: 2.5″ diameter with integrated microphone
- Cable Length: 6 feet (audio jack connector)
- Power Supply: 12V DC, 1A (worldwide compatible)
- Recording Output: Auxiliary audio out (to external recorder)
What’s Included In The Package
-
- 1 ZDL-SR5 Master Station
- 1 ZDL-SR5 Sub Station with 6-feet 3.5mm audio jack cable
- 3M mounting kit
- 1 AC100 ~ 240V 12VDC 500mA Power supply
- 1 User operating manual
Manufacturer Warranty
-
- 1-Year Equipment Limited Warranty
No products in the cart. 
Reviews
There are no reviews yet.