1. What is the return policy?
Our return policy is very specific. Commonly, items can be returned within 30–days of purchase, provided they are in their original condition and packaging.
2. Can I exchange an item instead of returning it?
We allow exchanges on specific items if the item is available. Check the exchange option when initiating the return.
3. Do I have to pay for return shipping?
We do not offer free returns on all items. Check the return policy for details.https://unikcctv.com/legal/money-back-policy/
4. What if I received a damaged or defective item?
Contact our customer service immediately. You will be instructed as to how to get a prepaid return label and send a replacement or issue a refund.
5. How long does it take to get my refund?
Refunds typically take 2–3 business days after the returned item is received and processed.
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