How can we help you?

Getting Started

Here’s a guide to frequently asked questions (FAQs) about starting an order an online

General FAQs:

  1. How do I place an order?

    • Visit our website UnikCCTV.Org to browse the items, add them to your cart, and proceed to checkout.
  2. Do I need to create an account to place an order?

    • We recommend creating an account because it will be required for tracking and faster checkout. Our platform also allow guest checkout as well.
  3. What payment methods are accepted?

    • Payment options typically include credit/debit cards, PayPal, mobile wallets, and purchase order for specific customer group.
  4. Can I modify my order after placing it?

    • Modifications on orders or service can be done. This must be done same day order is placed. Contact customer support immediately for assistance if you need order changes.
  • Shipping & Delivery:

    1. When will my order arrive?

      • Delivery times vary based on shipping method and location. Estimated delivery dates are provided at checkout.
    2. Do you offer same-day delivery?

      • This depends on the product and location. Check availability during checkout.
    3. What if my order doesn’t arrive on time?

      • Reach out to customer service with your order number to resolve delays.

Cancellations & Returns:

  1. Can I cancel my order?

    • Cancellation policies differ. Check the terms or contact support if you need assistance.
  2. What’s your return/refund policy?

    • Read more about details about returns and refunds under their terms of service or policy section here: UnikCCTV.Org/legal/money-back-policy/# .

Special Requests:

  1. How do I request customization?

    • Many services allow customization. Look for an option during checkout or contact support.
  2. Can I add special instructions?

    • You can usually add instructions during checkout or in the notes section.

Technical Issues:

  1. Why isn’t my order going through?

    • Double-check payment details, internet connection, and shipping address. Contact support at +1.708.841.8300 if the issue persists.
  2. How can I track my order?

    • Once your order is shipped, a tracking link or number will be emailed to you.
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