How can we help you?

Getting Paid

We offer full refund, and option to exchange instead of a refund if you choose. Check if the product you're interested in is eligible for exchange.

Payment FAQs

1. What payment methods we accept?

Common options include:

  • Credit/Debit cards
  • PayPal
  • Digital wallets (Apple Pay, Google Pay, etc.)
  • Bank transfers
  • Buy Now, Pay Later services

2. What should I do if my payment was declined?

  • Ensure your card details are entered correctly.
  • Check your bank or card’s spending limit.
  • Contact your bank for more information if the issue persists.
  • Or contact customer service for further assistance.

3. Can I change my payment method after placing an order?

Sorry we do not allow changes to the payment method used after the order has been placed.

4. Why was I charged the wrong amount?

Possible reasons include taxes, shipping fees, or currency conversion charges. Reach out to customer support for clarification.

5. Is my payment information secure?

We are a reputable company. Payment made with links in our site is securely encrypted and our secure payment gateways are fully protected. Look for SSL certification and trusted payment logos.

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