Here’s a list of frequently asked questions (FAQs) about delivery date options that you might find helpful:
General Questions
What are delivery date options?
Delivery date options allow customers to choose a specific date and time window for their order to be delivered.How do I select my preferred delivery date?
Our platform offer the option to choose your delivery date during the checkout process.Can I change my delivery date after placing an order?
Yes. This depends on the delivery service selected at checkout. You may contact customer service to request change before the order is processed or shipped.
Availability Questions
Are delivery date options available for all products?
Not always. Some items, like perishables or custom-made products, may have restricted delivery dates.Do delivery date options depend on my location?
Yes, available dates often depend on the destination, local delivery schedules, and carrier service.
Costs
Is there an extra cost for choosing a specific delivery date?
We may charge a fee for scheduled deliveries, especially for same-day or next-day options.Do free delivery promotions apply to scheduled deliveries?
Free delivery promotions may not cover specific time-slot scheduling; you may have to upgrade shipping option to get schedule delivery.
Time and Delays
What happens if my delivery is late?
We can’t be held responsible for packages in the care of delivery service company. You can contact our customer service to report scheduled missed delivery.Can I request delivery for the same day?
Yes. Our platform offer same-day delivery, but it often comes with additional fees and limited availability.
Tracking and Notifications
How can I track my delivery?
You will receive tracking links or updates via email, text, or a mobile app.Will I be notified before delivery?
Yes. We will send notifications or updates before delivery, especially for scheduled time slots.
Special Cases
What if no one is available to receive the package?
Some carriers allow you to reschedule delivery or leave instructions for a safe drop-off location.Can I schedule delivery for multiple orders on the same date?
Yes, if all items are eligible and coming from the same retailer or distribution center.What should I do if my selected date is unavailable?
Check alternative dates or contact customer service for assistance.