UNIKCCTV 30-Day Money Back Policy applies to eligible equipment and does not constitute a money-back guarantee for:
Customers may purchase installation, programming, configuration, troubleshooting, repair, consultation, delivery-related service, or other labor from UNIKCCTV either separately or together with equipment.
Service purchases are governed by the applicable:
- Accepted estimate or proposal;
- Work order;
- Change order;
- Invoice;
- Project-specific agreement; and
- UNIKCCTV Installation & Service Policy.
The UNIKCCTV 30-Day Money Back Policy applies to eligible equipment purchases and does not constitute a general money-back guarantee for completed labor or services.
Service charges may include technician labor, travel, diagnostics, programming, configuration, consultation, project preparation, training, and other authorized work.
Deposits or advance payments may be required before equipment is ordered, technician time is reserved, programming or configuration begins, or installation work is scheduled.
Once UNIKCCTV has incurred authorized project costs or begun performing services, all or part of a deposit or advance payment may become non-refundable as described in the applicable proposal, work order, or Installation & Service Policy.
Installation workmanship, service callbacks, cancellations, change orders, customer-supplied equipment, site conditions, project acceptance, service charges, and labor warranty matters are governed by the separate Installation & Service Policy.
Where an accepted proposal, work order, change order, or project-specific agreement contains terms that differ from the general Installation & Service Policy, the project-specific written terms generally control to the extent permitted by applicable law.
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